Here you will find the most frequently asked questions put forward to VIPsychotherapy regarding the services we offer.

Not found the information you were looking for?  Please get in touch using the various methods on our  contact us page,we will be glad to help.

Q:  What is Cognitive Behavioural Psychotherapy (CBP)?

A:  Cognitive Behavioural Psychotherapy (CBP) is a well-known evidenced based  talking therapy.  This type of therapy is flexible in its approach and is suitable for a wide range of people experiencing a broad spectrum of mental health problems (depression, anxiety, low self-esteem, bereavement,  PTSD, stress to name a few).

Q:  How do I make an appointment?

A: To make an appointment or arrange a free half hour telephone consultation, please use one method outlined on our contact us page.

Q: What happens if I have to cancel an appointment?

A: If you need to cancel or re-arrange an appointment please let us know as soon as possible using one of the methods displayed on our contact us page. We require 24 hours notice of cancelation, or you may risk forfeiting the agreed fee.

Q:  How often do I have to attend?

A:  Therapy sessions are usually arranged on a weekly basis however this arrangement is not set in stone, and there is room for flexibility. Importantly, NICE guidelines suggest 12 sessions for people experiencing depression and anxiety problems. Therefore the length of therapy varies from person to person. Nonetheless an ending will be agreed collaboratively between you and your psychotherapist.

Q:  Will my information be held confidentially?

A:  Yes, within the limitations of confidentiality information discussed during the therapy sessions and your records will be held securely and in accordance with the ‘BABCP Standards of Conduct’ and the Data Protection Act. However, The limitations means that there are exceptional circumstances which may require your psychotherapist to break confidentiality, for example, if there is a risk of harm to either yourself or to someone else or concerns around the safeguarding of children under The Children Act 1989 and the Protection of Children Act 2004. Please note in relation to Safeguarding, the term “child” refers to anyone under the age of 18 years.

Q:  Can I speak to the psychotherapist before making an appointment?

A:  Yes. VIPsychotherapy offers a freehalf hour consultation. You can arrange this using the different methods on our contact us page.

Q:  Is the psychotherapist fully qualified and accredited?

A: Yes the Psychotherapist is fully qualified and accredited with the BABCP.

Q: What can I do if I am not satisfied with the service?

A: VI Psychotherapy aims to deliver a high quality people service.  If you are not satisfied with the service you receive  you can let us know by any of the methods outlined on our contact us page and we will do our best to resolve the matter.  We welcome all feedback and hope to resolve all queries in a timely manner.   As an Accredited CBP Practitioner all our work is in line with the BABCP Standards of Conduct.

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